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ATV Rental Orange County

Damage Deposit Policy
Damage Deposit Policy

Wild Desert Tours offers some of the latest off-roading vehicles that are on the market.  Since regular insurance doesn't cover accidents (and these vehicles cost $25,000 - $40,000 each), damage deposits are an industry-wide requirement.  Our damage deposits range from $2,500 - $5,000 per vehicle.  We hold the damage deposit with a pre-authorization charge, so the funds are only held for a couple of hours and can be released immediately after the tour.  

Damage Deposits:

  • $2,500: Commander 700 XT     (Blue Bird)

  • $3,000: X3 Turbo Models          (Red Falcon, Blue Falcon, Desert Falcon)

  • $3,500: X3 MAX Turbo Models  (Blue Hawk & Sky Hawk)

  • $5,000: X3 Turbo RR Models     (River Falcon & Desert Hawk)

If you do not have enough to cover the damage deposit on your credit/debit card, someone from your party may cosign for you.  We also allow multiple cards to be combined to meet the deposit requirements.

For groups that get multiple vehicles:

  • Each driver may place their credit/debit card on file to cover their own damage deposit, depending on vehicle model

   

OR

  • One or two participants in the group may cover the damage deposit for all drivers in the group.  This reduces the deposit as such:

    • $5,000:  2 vehicles combined (excluding Turbo RR models)

    • $6,000:  3 vehicles combined (excluding Turbo RR models)

    • $7,000:  Any 2 vehicles combined (including Turbo RR models)

    • $8,000:  Any 3 vehicles combined (including Turbo RR models)

Cancellation Policy

(> 72 hours):

(48 to 72 hours):

(24 to 48 hours): 

(< 24 hours): 

(No Call/No Show): 

*If Peek Protection is purchased when you book online, you may cancel at any time for any reason.  If you already purchased Peek Protection and would like to cancel your tour, cancellation must be done through the email sent by Peek Protection.  Peek Protection will refund approximately 80% of the vehicle(s) & ticket(s) cost.  

Cancellation Policy

$20 admin fee (each vehicle)

75% refund

50% refund 

25% refund

0% refund

Click here to cancel

Rescheduling Policy
Rescheduling Policy

(> 12 hours): 

(< 12 hours): 

$20/per vehicle

$100/per vehicle

Click here to reschedule

Late Arrival Policy
Late Arrival Policy

(25 to 45 mins) depending on daily tour schedule, any of the following may occur:

  • $30 late arrival fee

  • Reschedule for another time slot $40/per vehicle

  • 25% refund

 

(> 45 mins) depending on daily tour schedule, any of the following may occur:

  • $60 late arrival fee

  • Reschedule for another time slot $80/per vehicle

  • 25% refund​

Payment Verification Policy

Credit/Debit card used for payment must be present on day of tour for verification

 

If you will not be present on day of tour, the following steps must be completed:

  • Take a "selfie" of yourself, holding your drivers license (or state ID) AND credit/debit card used for purchase.  *Note: image must be clear enough to verify

Payment Verificaton
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  • Email photo to info@wilddeserttours.com OR  text photo to (760) 475-9358.  Include your full name and "Booking ID" in message.

  • Wait for confirmation.  Once your photo has been verified with your order, we will message you.

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