Damage Deposits   |   Cancellations   |   Rescheduling   |   Late Arrivals   |   Payment Verification

ATV Rental Orange County

Damage Deposit Policy
 

Experience ATV rental Orange County in an unforgettable off-roading adventure as you and your group follow the tour guide on a 19-to-42 mile tour through the Mojave Desert's wildly diverse terrain.  We are located in Helendale California, but nearby counties include Orange County, Los Angeles County, San Bernardino County, San Diego County, & Riverside County.  

 

Drive some of Can Am's most extreme off-roading vehicles during the day OR at night!  These off-road vehicles are commonly known as Side-By-Sides or UTVs (and provide much more protection and safety than a traditional ATV). 

 

Our popular Jackrabbit Tour comes with 19, 25, or 42 mile options. Don't expect flat dirt trails for this tour.  Riding ATV rental Orange County California, Anticipate twists and turns, ups & downs, and uneven terrain with loose or hard packed sand.  Fauna seen on this tour include: lizards, squirrels, jackrabbits, snakes, desert tortoises, and foxes (from most to least common).  We can accommodate group sizes from 1 to 9 people.  Day or Night tours available.

 

If you have a little more time, our Kramer Hills Tour is quite an experience.  Similar to our Jackrabbit Tour in regards to the variety of terrain and fauna, this tour also includes many Joshua Trees and a few small mountain climbs.  One of the mountain climbs has a 3,350 foot elevation with an incredible view.  This tour is currently available for 2-3 people max and is only available during the day.  

 

We use the latest technology from Sena, the 30K headset.  These headsets let you have a real-time intercom experience with everyone on the tour even if they are in a separate vehicle.  Helmets are equipped with built-in sunglasses for bright, mid-day tours.

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Through the real-time intercom, our tour guides can alert drivers of upcoming terrain and obstacles to help promote an accident-free ATV rental Orange County experience.

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Side-by-sides have multiple Go-Pro mounts installed for different viewpoints.  Bring your own GoPro or rent one from us! 

Wild Desert Tours offers some of the latest off-roading vehicles that are on the market.  Since regular insurance doesn't cover accidents (and these vehicles cost $20,000 - $35,000 each), damage deposits are an industry-wide requirement.  Our damage deposits range from $2,000 - $3,500 per vehicle.  We hold the damage deposit with a pre-authorization charge, so the funds are only held for a couple of hours and can be released immediately after the tour.  

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Damage Deposits:

  • $2,000 (Commander 800 XT)

  • $2,500 (Maverick 1000 XRS)

  • $3,000 (X3 Turbo Models)

  • $3,500 (X3 Turbo R Models & Any 4-Seater Models)

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If you do not have enough to cover the damage deposit on your credit/debit card, someone from your party may cosign for you.  We also allow multiple cards to be combined to meet the deposit requirements.

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For groups that get multiple vehicles:

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  • Each driver may place their credit/debit card on file to cover their own damage deposit, depending on vehicle model​

   

OR

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  • One or two participants in the group may cover the damage deposit for all drivers in the group.  This reduces the deposit as such:

    • $4,000 (Any 2 vehicles combined)

    • $5,000 (Any 3 + vehicles combined)

Cancellation Policy

(> 72 hours):

(48 to 72 hours):

(24 to 48 hours): 

(< 24 hours): 

(No Call/No Show): 

 

$20 admin fee

75% refund

50% refund 

25% refund

0% refund

Click here to cancel

Rescheduling Policy
 

(> 12 hours): 

(< 12 hours): 

$20/per vehicle

$120/per vehicle

Click here to reschedule

Late Arrival Policy
 

(25 to 45 mins) depending on daily tour schedule, any of the following may occur:

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  • $30 late arrival fee

  • Reschedule for another time slot $40/per vehicle

  • 25% refund

 

(> 45 mins) depending on daily tour schedule, any of the following may occur:

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  • $60 late arrival fee

  • Reschedule for another time slot $80/per vehicle

  • 25% refund​

Payment Verification Policy

Credit/Debit card used for payment must be present on day of tour for verification

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If you will not be present on day of tour, the following steps must be completed:

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  • Take a "selfie" of yourself, holding your drivers license (or state ID) AND credit/debit card used for purchase.  *Note: image must be clear enough to verify

 
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  • Email photo to info@wilddeserttours.com OR  text photo to (760) 475-9358.  Include your full name and "Booking ID" in message.

  • Wait for confirmation.  Once your photo has been verified with your order, we will message you.

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